Privacy Policy
Last updated: January 2025
1. Overview
SnapLoad ("we", "our", "the Service") is committed to handling any information collected through use of the Service responsibly. This Privacy Policy explains what information we collect, how it is used, and your rights regarding that information. By using SnapLoad, you agree to the practices described in this policy.
2. Information We Collect
We collect only the minimum information necessary to operate the Service. This may include: (a) account details such as your name and email address if you choose to register; (b) video URLs you submit, processed transiently on our servers solely to fulfill your request; and (c) basic, non-identifying usage data such as feature interactions. We do not collect payment card details directly — payments are handled by third-party processors.
3. How We Use Information
Information collected is used solely to: provide and maintain the Service; authenticate registered users; improve the Service through aggregated, anonymised analytics; communicate service-related updates when necessary. We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4. Cookies & Local Storage
SnapLoad may use browser-based storage (such as localStorage or session cookies) to maintain user preferences and session state. We do not use third-party advertising cookies or cross-site tracking technologies. You may clear browser storage at any time through your browser settings.
5. Third-Party Services
The Service interacts with third-party platforms (such as YouTube, Instagram, TikTok) at your explicit request when processing video URLs. SnapLoad has no control over, and assumes no responsibility for, the privacy practices, content, or policies of any third-party platform or service. We recommend reviewing the privacy policies of any third-party platform you use.
6. Data Retention
Video URLs submitted to the Service are processed transiently and are not retained after your request is fulfilled. Account information is retained for as long as your account remains active. You may request deletion of your account data at any time by contacting us. We will respond to such requests within a reasonable timeframe.
7. Security
We take reasonable technical measures to protect information against unauthorised access, including encrypted connections (HTTPS) and secure credential storage. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and shall not be held liable for any breach beyond our reasonable control.
8. Children
SnapLoad is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
9. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of data we hold about you. To exercise any of these rights, please contact us through our Contact page.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates take effect upon posting to this page. Continued use of the Service after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
11. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our Contact page.